Requirements
• 3+ years of experience delivering IT, systems, or application training to professional or corporate users
• Strong understanding of adult learning principles and multiple training delivery methods (1:1, small group, large group)
• Ability to translate technical concepts into clear, practical guidance for non-technical audiences
• Experience onboarding new employees and providing ongoing, role-based technical training
• Strong facilitation, presentation, and interpersonal communication skills
• High level of customer service orientation and professionalism
• Comfort training senior professionals and adapting communication style to different audiences
• Proficiency with Microsoft productivity tools (Outlook, Word, Excel, PowerPoint, Teams)
• Experience creating and maintaining training materials such as guides, presentations, and job aids
• Exposure to learning management systems for scheduling, tracking, or managing training content (preferred)
• Experience creating training videos or e-learning content using tools such as Camtasia, Articulate, or similar (preferred)
• Ability to quickly learn new software and adapt training materials accordingly
• Strong problem-solving skills and a proactive approach to improving end-user productivity
• Ability to collaborate with IT teams and business stakeholders to align training with operational needs
• Reliable onsite availability multiple days per week during standard business hours
**We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, ethnic origin, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.**
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