Data Center Manager

Location: Midtown Manhattan, NYC (Hybrid – 3 days onsite per week)

Position Overview:
We are seeking a Data Center Manager to provide both technical leadership and hands-on expertise in the firm’s data center environment. This role is split between 50% technical engineering and 50% management/leadership , overseeing on-premises infrastructure while guiding the firm’s migration toward hybrid cloud. The manager will play a critical role in ensuring uptime, security, and compliance for core applications, including iManage (on-prem), Microsoft Exchange (currently migrating to the cloud), and Citrix DaaS.

Technical (50%)

• Manage and maintain on-premises infrastructure: servers, storage, networking, virtualization, and backups.

• Oversee iManage document management system (on-prem) and ensure optimal performance and reliability.

• Support and troubleshoot Exchange on-prem and cloud coexistence during migration to Microsoft 365.

• Provide oversight and technical input into the firm’s Citrix DaaS migration/implementation, ensuring seamless integration with existing infrastructure.

• Implement and monitor disaster recovery and business continuity solutions.

• Perform capacity planning, patch management, and system upgrades.

• Maintain detailed documentation of technical configurations, runbooks, and procedures.

Management (50%)

• Lead a small team of systems/infrastructure engineers, providing mentorship and direction.

• Oversee day-to-day operations of the firm’s primary and DR data center environments.

• Manage vendor relationships, including hardware, software, and co-location service providers.

• Coordinate change management, incident response, and root cause analysis for infrastructure issues.

• Partner with IT leadership to align data center and Citrix strategies with the firm’s technology roadmap.

• Contribute to budgeting, cost optimization, and resource planning for infrastructure investments.

• Ensure compliance with firm security policies and client-driven requirements (audits, ISO, SOC, etc.).

• 7+ years of experience in data center or infrastructure operations, with 3+ years in a leadership or manager role.

• Hands-on expertise with Windows Server, VMware vSphere, Active Directory, and enterprise storage systems.

• Experience with iManage (on-prem) or similar DMS platforms required.

• Strong knowledge of Microsoft Exchange (on-prem and cloud migration to O365).

• Exposure to Citrix environments (Citrix Cloud, Virtual Apps & Desktops, or DaaS projects).

• Familiarity with backup/recovery tools, monitoring platforms, and disaster recovery planning.

• Understanding of networking fundamentals (LAN/WAN, firewalls, DNS/DHCP).

• Excellent communication skills with the ability to engage attorneys, business leaders, and technical staff.

• Experience in a law firm or professional services environment preferred.

• Relevant certifications (VMware, Microsoft, Citrix, ITIL, PMP) are a plus.

• Hybrid: 3 days onsite in Midtown Manhattan, 2 days remote.

• Must be available for occasional after-hours work related to upgrades, migrations, or emergency incidents.

• Play a hands-on and leadership role in shaping a law firm’s data center and hybrid cloud strategy.

• Opportunity to directly influence mission-critical systems like iManage, Exchange Online, and Citrix DaaS.

• Work with a highly collaborative IT team in a dynamic, professional environment.

• Competitive compensation and benefits package.